Frequently Asked Questions

How to get the exact stone price quickly?
If you want to get the exact stone price quickly, you should supply the following information.
1, Granite and Marble Colors: such as G664,G603,G654, etc., you can find china granite colors on our website page.
2, Product Size: such as length, width, thickness.
3, Surface Finish: such as polished, honed, flamed etc.
4, Your Required Quantity: full container or less than one container or exact quantity.
5, You or Your Company Information: such as your country, telephone or fax number, email etc.

Could I get stone sample?
Yes, just specify your requirement. We usually supply 10 x 10 x 1 cm (4" x 4" x 3/8") or 15 x 15 x 1 cm (6" x 6" x 3/8") stone samples, they are available free of charge ex-factory, but the courier cost are collected by your company. 
You have two payment methods for getting samples.
1. Pick up by yourself. you can ask your local express company to pick up the samples at our export office in Xiamen city, China. 
2. You transfer the express cost to us by Western Union, Paypal, Bank Account etc., we'll pay the express cost in China.

How about minimum order?
We can accept both FCL (20' full container) and LCL (less than one container) products, it depends on what you are buying, and the price will be a little different.

How long to deliver each order?
In usual our delivery time is from one week to one month after we receive the confirmation of order, we should confirm it according to your product type and exact quatntity.

What is payment terms?
We can accept T/T (telegraphic transfer) and irrevocable L/C (letter of credit) at sight. For T/T payment, the deposit is 30%, balance before shipment.

How to guarantee product quality?
We have professional quality control worker, all of products will be checked before packing, and we'll take photos for record during production, packing and loading.
You can come to our factory to check the products by yourself after the products are finished.
You can ask the third party to check all of products after the products are finished.

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